Frequently Asked Questions (FAQs)
Everything you want to know about Cocoplum. We’ve answered the most common questions to help you feel confident and inspired as you explore turnkey hotel design with us.
What is biophilic interior design?
Biophilic interior design is a wellness-focused approach that reconnects people with nature through architecture and interiors. Cocoplum uses natural textures, organic materials, daylight, and greenery to create calming, healthy spaces.
Why is biophilic design important in hotels?
Biophilic design reduces stress, improves indoor air quality, and enhances emotional wellbeing. In hotels, it boosts guest satisfaction and brand loyalty, central to Cocoplum’s design philosophy.
What is neuroarchitecture in interior design?
Neuroarchitecture blends neuroscience with design to understand how interiors impact brain function, emotions, and behaviour. It’s a core principle in Cocoplum’s evidence-based design methodology.
How does Cocoplum use neuroarchitecture in its projects?
Cocoplum designs spaces that align with how the brain processes light, acoustics, layout, and materiality, supporting rest, focus, and emotional harmony across residential and hospitality interiors.
Can neuroarchitecture improve sleep or focus?
Yes. Neuroarchitecture improves sleep, concentration, and recovery by aligning environmental cues such as circadian lighting and spatial flow with how the brain regulates alertness and rest.
How does biophilic or neurodesign work in a compact hotel room?
Cocoplum designs compact guest rooms and suites using natural materials, layered lighting and considered layouts, so the benefits of biophilic and neuroaesthetic design hold at 20 to 30 square metres.
What interior design services does Cocoplum offer?
Cocoplum provides full-service interior design for hotels, resorts and multi-residential developments. Services include pre-architectural strategy, interior design, FF&E design and manufacture, and turnkey delivery.
Does Cocoplum specialise in wellness or biophilic design?
Yes. Cocoplum’s signature approach is rooted in wellness, biophilic design, and neuroarchitecture, creating spaces that support mental clarity, sensory harmony, and nature connection.
Can I work with Cocoplum if I’m based outside Australia?
Yes. Cocoplum offers remote design services and collaborates with international clients who value thoughtful, wellness-centred design for hotels, resorts and multi-residential developments.
Who is Ozge Fettahlioglu, and what is her design philosophy?
Ozge Fettahlioglu is the founder of Cocoplum and a neuroarchitect and the founder of Cocoplum Design Studio and Boxareno. She merges science, aesthetics, and sustainability to elevate spaces with purpose and soul.
How is Cocoplum different from other interior design studios?
Cocoplum combines evidence-based design, sustainability, and emotional intelligence to create high-end interiors that nurture wellbeing, going beyond trends to deliver timeless, intelligent environments.
Does Cocoplum offer interior design for hotels and hospitality brands?
Yes. Cocoplum designs immersive wellness environments for boutique hotels, retreats, and short-stay accommodation brands, enhancing the guest journey through neuroaesthetics and sensory storytelling.
Does Cocoplum design multi-residential and build-to-rent projects?
Yes. Cocoplum designs and delivers multi-residential and build-to-rent interiors, applying the same evidence-based method to private rooms and communal areas.
How do I get started with Cocoplum?
Begin by filling out our contact form or scheduling a discovery call. We’ll explore your goals and tailor a design proposal that fits your residential, hospitality, or wellness-focused project.
What types of clients does Cocoplum work with?
Cocoplum collaborates with boutique hoteliers, lifestyle developers, wellness retreats, and private clients, delivering intelligent interiors that elevate space, health, and experience.”
Do you manufacture joinery and furniture in-house?
Yes. We operate seven dedicated joinery factories with over €2.36 million in manufacturing assets. Our facilities include 5-axis CNC machining, automated finishing lines, metal fabrication, stone masonry, and upholstery departments, enabling us to produce custom FF&E and fixed joinery at scale.
What can you manufacture?
Our manufacturing covers custom joinery and cabinetry, fixed and loose furniture, metal fabrication (structural and decorative), natural stone work, and soft furnishings. We produce everything from hotel case goods and bathroom vanities to reception desks and restaurant seating.
Do you offer supply-only or do you also install?
Both. We can supply FF&E and joinery packages for your team to install, or provide full turnkey delivery including international shipping, logistics, and on-site installation with our own crews.
What certifications does your manufacturing hold?
Our manufacturing operations are certified to ISO 9001:2015 (Quality Management), ISO 14001:2015 (Environmental Management), ISO 45001:2018 (Occupational Health & Safety), and ISO 10002:2018 (Customer Satisfaction).
What is your typical project process?
We follow a structured 10-step methodology: contract signing, documentation review and gap analysis, scheduling, shop drawings and submittals, material procurement, factory production with QC, packaging and shipping, on-site installation, snagging, and handover. You have visibility at each stage.
How long does a typical hotel fit-out take?
Timelines vary by scope, but a typical 100+ room hotel FF&E package takes 4 to 6 months from approved shop drawings to delivery. Installation timing depends on site readiness and is coordinated with your construction programme.
How does quality control work?
Quality control happens at multiple points: material inspection on arrival, in-process checks during manufacturing, pre-shipment inspection with photography, and final inspection on site before handover. Our ISO 9001 certification formalises these processes.
What types of projects have you delivered?
Our portfolio includes 5-star hotels, resorts, luxury villas, restaurants, spas, retail centres and public buildings. Selected hotel projects include Hyatt Centric Levent, Sheraton Maslak and Holiday Inn Ankara Airport in Türkiye, Jumeirah Zabeel Saray in Dubai, The Westin and the Al Manara villas at Saraya Aqaba in Jordan, Rixos properties in Türkiye, Croatia, Ukraine and Kazakhstan, Hotel Alba Caracas in Venezuela, Ibis Tbilisi City in Georgia, and residential villa developments in Türkiye. Projects in progress in 2026:
- Utrecht, Netherlands: Concordia House hotel, interior fit-out, procurement and project delivery
- Goderdzi, Georgia: Ramada by Wyndham resort, interior fit-out, MEP, fixed and loose furniture and complete FF&E
- Aqaba, Jordan: InterContinental guest room refurbishment with neuroarchitecture design, custom FF&E, hybrid modular systems and natural stone from our factories
Which hotel brands have you worked with?
We have delivered projects for Rixos, Jumeirah, Marriott (The Westin, The Luxury Collection and Sheraton), Hyatt, Accor (Ibis), IHG (Holiday Inn), Radisson and Wyndham (Ramada) properties.
Do you work with architects and interior designers?
Yes. We regularly partner with design firms as the manufacturing and delivery arm, translating their designs into shop drawings, samples, and finished product. We can also provide full in-house design if required.
Who are your typical clients?
We work primarily with hotel developers and operators, residential developers, and wellness retreat owners. We also partner with architects and general contractors who need a manufacturing and FF&E delivery partner.
Where do you deliver projects?
Australia • UAE • Qatar • Jordan • Saudi Arabia • Kazakhstan • Azerbaijan • Venezuela • Turkey • Cyprus • Croatia • Ukraine • Russia • Jordan • Georgia • Portugal • UK • Congo • and more.
