Hotel Performance Risk Audit
Design with feeling. Build with purpose. Live in spaces that love you back.
Meet the Author
Ozge Fettahlioglu is a globally recognised interior architect, speaker, and author at the forefront of wellness design. As the founder of Cocoplum Wellness Design™, she works with leading global hotel brands—including Swissôtel, Hilton, Ritz-Carlton, and Marriott—to transform interiors into regenerative, revenue-boosting sanctuaries using biophilic design and neuroarchitecture.
Her work bridges design and neuroscience to deliver spaces that heal, focus, and elevate. Ozge’s signature framework has been featured at major industry events, in media, and within luxury design circles worldwide.
Trusted By
Hotels: Swissôtel, Hilton, Ritz-Carlton, Ramada, Rotana, Marriott
Events: NoVacancy Hotel Expo, Home Show, FCON25, BDAA, Terrapinn
Media: Dayhouse Living, SBS, MSN, Asia Travel
Hotel Performance Risk Audit
Identify where your asset is losing revenue before you invest in refurbishment
Hotel Performance Risk Audit is a diagnostic tool that exposes hidden revenue loss before refurbishment decisions are made. The decisions that determine your guest experience ceiling, acoustic isolation, circadian lighting infrastructure, spatial planning, are made at the brief stage. Many of them cannot be corrected after construction.
This tool is for hotel operators, developers and designers. Walk any guest room and score it against 18 evidence-based criteria. Understand exactly where your physical asset is creating friction against your rate, and which of those gaps you still have time to close.
What you score
- Biophilic design integration
- Acoustic performance
- First impression & emotional design
- Neuroarchitecture & spatial quality
- Operational completeness
- Light & circadian environment
What you get
- Risk framing: what cannot be fixed after construction
- Red Flag Summary: 5 triggers that signal active revenue loss
- Total score out of 100
- ADR band: Yield Optimised / Yield Leaking / Yield at Risk / Active Revenue Displacement
- Closing action guide by score band
- 10 verified academic references with DOIs
